Highlights:
St.Joe Deland, FL
Warranty Service Rep
April 2005 – July 2007
o Field incoming and outgoing calls from homeowners
o Meet with homeowners in the Warranty Service office
o Answering homeowner’s questions
o Communicating with trade partners and technicians regarding work orders.
o Schedule appointments with homeowners for inspections and repairs.
o Schedule inspections and warranty work of the Warranty Services Technicians.
Assistant Builder
o Assist Builder with the overseeing of Construction process of single family residence.
o Assist Builder with Conduct Quality Assurance Inspections during construction process.
o Assist Builder with setting up meetings with homeowners, i.e. Pre-Construction, Pre –Drywall, First and second walk thru.
o Assist Builder with conducted all final Quality Assurance Inspections on all homes built by other builders.
Work Force One-Stop Career Lake Mary, FL
Front Desk Reception
November 2004 – 2005
o Greet and welcome participants.
o Direct participants to appointed case worker.
o Handle all incoming calls.
o Provide information to participants on careers overview, computer training, WAI, WT, and information on unemployment filing.
Hewitt Associates Orlando, FL
Customer Service Associate
April 2004 – November 2004
o Handled all calls for annual enrollment.
o Verified various benefits for Wachovia employees.
o Assisted within the Human Resource Department.
Ageless Care, LLC Orlando, FL
Claims Reprising Coordinator
August 2002 – April 2004
o Responsible for repricing claims at a discount negotiated contract rate on the AS400 System.
o Handled member inquiries on primary care information.
o Handled all plan policies and procedures questions on claim status for members.
Companies I like:
Seimens, Blue Cross & Blue Shield, Work Force, UCF
Home building with St.Joe... assisting the homebuilder giving the best satisfaction to first time and present home Howners.
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