Description
Business planning, IT Capacity management, forecasting and analytical modeling senior manager with over 15 years of diverse experience in Fortune 500 companies. Leader in marketing, budgeting, and sales analysis with strong visionary, analytical and communications skills. Consistently accomplished high performance through effective project management, cohesive team building, and motivational skills.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Sprint | (Confidential) | 12/1989 - 11/2003 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
University of Hartford | quantitative Methods | 1984 | Master Degree |
Accomplishments
Highlights:
Reduced information processing costs by over $125 million in one year by developing forecasts within one percent of the actual demand and by most advantageous allocation of the resources. Saved over $10 million in call centers expenses by accurately forecasting representative demand and by configuring the best possible call routing flow. Built and directed action teams that reduced hardware costs $13 million by developing drivers based forecast models and implementing cost optimization initiatives and was recognized with a company performance award. Consistently and accurately predicted customers shift (from wired to wireless and broadband technologies) with a variance of less than five percent over a period of five years. Authored and presented "Forecasting hardware resources using business drivers", at the ComputerCompanies I like:
Keywords
Responsibilities
Senior Manager Capacity and Business Planning. Expertise included : Business Analysis
Statistical Modeling
Forecasting Processes
Project Management
Marketing
People Management
Call centers workforce Predictions