Description
SUMMARY OF Q UALIFICATIONS Highly qualified, technically inclined auto parts professional with exceptional delivery and customer service experience. PROFESSIONAL E XPERIENCE COUNTERMAN: * Greeted customers and addressed their questions accordingly * Answered customer's questions and determined their needs to offer advice and expertise on merchandise * Familiar with full array of auto parts and substitutes for parts often requested by dealerships and garages * Operated cash register and managed sales * Verified, packed, and expedited shipping of parts and supplies to individual customers and area garages * Delivered parts by car and pickup to area garages Planned delivery schedule around received orders * Operated pallet jacks to receive goods, load and unload trucks, and restock merchandise * Processed all incoming and outgoing packages in a timely manner ensuring all necessary paperwork was complete * Performed assigned inventory duties and maintained awareness of inventory levels * Reviewed bills of lading for incoming merchandise and customer * Sorted and placed store materials according to predetermined sequence * Managed phone lines and ensured messages and calls were forwarded to appropriate parties AUTO MECHANIC: * Performed routine vehicle maintenance and made scheduled repairs to a variety of vehicles * Tested vehicle electronic equipment and changed oil and fluids to ensure proper operation * Ordered and collected necessary auto parts from area garages and auto dealers
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