Very strong background in Customer Service as well as accounts management, marketing and supervising. Independent and resourceful worker that is also a an excellent team player. Dedicated, profeesional and always stirving to make the customer happy and the company profitable. I also have a background in photography and Graphic design (at an intermediate level), and would jump at the opportunity to expand my knowledge and invlovement in these areas.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	2/2000 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Amherst Regional High School	Pre-College	1989	High School/GED Degree
Amherst Regional High School	Pre-College	1989	High School/GED Degree

Highlights:

I have managed various departments and staff in various types of companies. I have co-owned 3 different successful businesses. I have a very strong work ethic and have excelled in all areas I have worked in. I have a very stong Customer Service backgorund, mainly beacuse I feel that lacks in so many companies and I have always strived to provide the best service possible when dealing with any type of customer. I have built very soild relationship with customers and have often gained customers back that were previously unhappy.

Companies I like:

Wild Oats, Whole Foods, Chef's Catalog, Toys R Us, Dillards, and company that sells high quality personal care products and/or cosmetics/ foods or children's products.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Marketing
• Administrative Assistant
• Product Developement
• Account Management
• Clerical

I currently independantly manage our Retail Accounts. I do this entirely on my own and do it very well. I took over from a co-worker that was managing our 40+ accounts very poorly and have implemented new policys and proceedures that have made the Accounts and my upper management very pleased with my work in this department over the past 4 months. I have built solid relationships and gaind the trust of accounts that were previously very unhappy with our service to them.