Utilized effective communication and analytical skills. Tenacious investigation, troubleshooting, organizational and technical skills. Provided Inter- department training. Highly developed human relations skills and a result-oriented work style. Experienced in the use of computer software applications

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	12/2003 - Present
Global Crossing Communications	(Confidential)	9/2000 - 12/2003
Pontiac Paint Company	(Confidential)	1/1998 - 8/2000
Midcom Communications	(Confidential)	1/1997 - 8/1998

SCHOOL	MAJOR	YEAR	DEGREE
Eastern Michigan University	Management	1995	Bachelor Degree

Highlights:

Credit and Collections Departments Employee of the month: February, 2001 Sharing the Vision: 4 Awards Received - August 1996, February 1997, April 1997, September 2000. Delight the Customer, Employee Personal Achievement, and Improve Financial Performance Living the Vision (Economic benefit to the company $160,000): December, 1996

Companies I like:

GENERAL MOTORS, FORD, IBM

Business Development
Strategic Planning
Design Organizational Process
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Management

Provide technical support for end users. Provide internal technical support for Customer Support and Sales. Provide internal technical training