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Lovean L

Results Oriented Customer Service Manager

Occupation:

Customer Service Manager

Location:

Lakeland, FL

Education Level:

High School/GED

Will Relocate:

No

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Motivated, reliable, results oriented leader with strong background in customer service, data entry, data processing and inventory control. More than ten (10) years experience in supervision and management. Experience includes records parts and supplies management, vehicle title work, and data entry. Hard-working team player with excellent communication skills and attendance record. Computer skills include: Microsoft Windows, Microsoft Office (Word, Excel, Access, Power Point and Outlook), Accutrac, Edsnet, CARS and Lotus Notes.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 10/2002 - Present
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SCHOOL MAJOR YEAR DEGREE

Winter Haven Adult School General 1980 High School/GED Degree
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Highlights:

Established and supervised new department dealing with duplicate title issues saving company pver 50% in duplicate title costs.Assisted VP of Operations in daily operations including development, analysis and implementation of staffing, scheduling, timekeeping and reward/recognition programs.

Companies I like:

GE, MICROSOFT, GMAC, GM, CERBEROUS, GOOGLE, NBC, CBS

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CollapseResponsibilities

Manage, monitor, train and supervise. Motivate associates.
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