Outstanding customer service professional with superior interpersonal, administrative, leadership, teambuilding skills. Outgoing, persistant and honest.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/2006 - Present
HBCS	(Confidential)	1/2005 - 10/2006

SCHOOL	MAJOR	YEAR	DEGREE
University of Delaware	Physical Education	1979	Bachelor Degree

Highlights:

Development of Research and Customer Service Departments for a past employer.Promotion to a Senior Client Dervice Representative

Companies I like:

IBM, Astra Zeneca, AllState, CitiGroup, Deloitte & Touche, Verizon, Avon, Walmart, YMCA, YWCA, Computer Training.Com, JP MOrgan Chase, UPS Supply Chain

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Account Management
• Customer Service Administration
• Leadership
• Price Quotations
• Inside Sales
• Department Manager
• Hiring
• Delegation
• Collections
• Inter-Personal Skills

Presently responsible for quoting orders to clients with pricing on products that will definitely convince the client to purchase our products and save money.