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Alissa F

Strong Customer Service Advocate

Occupation:

Customer Service Manager

Location:

Fowlstown, GA

Education Level:

High School/GED

Will Relocate:

No

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High energy road warrior with exceptional problem solving and communication skills. Thinks outside the box for the maximum resolution of issues

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 1/2005 - Present
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SCHOOL MAJOR YEAR DEGREE

JF Kennedy High School high school diploma 1984 High School/GED Degree
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Highlights:

Converted a 1.2 million dollar customer that was looking to outsource elsewhere to a rental customer with a 5 year contract. Fix the problem, gain the confidence, retain the business. I was the 4th representative handling this 1 particular account and the only one with the success.

Companies I like:

Unitex Textile Rentals, Professional Services, Aramark

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Presently responsible for all relationships with high profile high revenue accounts. Customer retention and contract resigns, organic sales. Trouble shooter that has retained potential lost business due to string follow up and relationship based on trust and confidence.
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