Description
My job is to provide technical support. My customers like talking to me because I solve their problems quickly and in terms they can understand and relate to. My co-workers love me because of my upbeat personality and the fact that I create documentation that helps them do their job faster and easier. My managers love me because they know I do everything I can to help the customer and everything I can to help the company at the same time.

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | (Confidential) | 8/2005 - Present |
Independent Contractor | (Confidential) | 9/2002 - 1/2006 |
Enterprise Rent-A-Car | (Confidential) | 11/1994 - 9/2002 |

Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
ITT Technical Institute | Electronics Engineer | 1990 | Associate Degree |

Accomplishments

Job Skills

Keywords

Responsibilities
Third overall in quality and count, within a group of technical support reps that provide Quality support on every call.
