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Richard R

The Customers Favorite Tech Support Rep

Occupation:

Help Desk Specialist

Location:

Molino, FL

Education Level:

Associate

Will Relocate:

No

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My job is to provide technical support. My customers like talking to me because I solve their problems quickly and in terms they can understand and relate to. My co-workers love me because of my upbeat personality and the fact that I create documentation that helps them do their job faster and easier. My managers love me because they know I do everything I can to help the customer and everything I can to help the company at the same time.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 8/2005 - Present
Independent Contractor (Confidential) 9/2002 - 1/2006
Enterprise Rent-A-Car (Confidential) 11/1994 - 9/2002
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SCHOOL MAJOR YEAR DEGREE

ITT Technical Institute Electronics Engineer 1990 Associate Degree
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Third overall in quality and count, within a group of technical support reps that provide Quality support on every call.
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