• Hard-working, goal-oriented professional aspiring to achieve organizational objectives. Team-oriented, take-charge individual, enthusiastic speaker and talented trainer. • Adapt easily to new situations, learning quickly and teaching others. Extremely organized, with a strong ability to balance workload and responsibility; consistently recognized as the go-to person. • Receptive to constructive feedback; energetic and flexible, with a dedication to collaborating with teams and group achievement.

COMPANY	POSITION HELD	DATES WORKED
Navy Federal Credit Union	(Confidential)	6/1994 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
Green Run High School	high school	1989	High School/GED Degree

Highlights:

Highly accomplished, emerging Management/Supervisory Professional with over 15 years in office operations, employee supervision and client account management in the banking industry. Strong leadership abilities supervising and training highly productive teams. Excellent project management skills, planning, scheduling, delivering projects on time and within budget. Extensive knowledge of banking policies and regulatory requirements. Outstanding interpersonal skills with all levels of staff, management and clients. Track record demonstrating solid organizational skills and strong ability to multitask in challenging, fast-paced environments with rapidly changing priorities. •Received high evaluations with four sustained superior performance awards.

• BANKING/FINANCIAL

First of 950 employees to be nominated as field area trainer. •Selected as area field trainer for 10 Hampton Roads offices, presenting quarterly training to motivate staff on providing excellent service to credit union members. •Top producer, receiving Target card incentives given each month and consistently highest number of members seen.