High energy professional Enthusiastic and motivated Strong Leadership, supervisory, management skills, Organizational skills, Attention to detail, Strong interpersonal skills, resourceful and creative. Outstanding writing and speaking abilities.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/1999 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Barry University	Health Administration	1992	Bachelor Degree
Edison Community College	Health Physical Education and Recreation	1978	Associate Degree

TYPE	TITLE	URL	DESCRIPTION
Book	Raving Fans	media url	Creating superb Customer Service Skills
Book	Five Disfunctions of a Team	media url	Creating effective Work environments and teams

Highlights:

20+ years in supervisory and management Long Term Health Care field. Variety of responsibilities include: marketing, custmoer service, budget, planning and organization, customer service and staff training. Innovative leader, professional and seasoned.

Companies I like:

Anheuser Busch, Our Lady of the Snows Shrine Archdiocese of St. Louis, Saint Luis University, Washington University, Webster UNiversity, St. Louis Cardinals, , St. Louis Blues, , St. Louis Rams, , St. Louis Visitors reau

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Event Planning
• Customer Service
• Education and teaching
• Consulting
• marketing

Oversaw entire Joint Commission Accreditation process, Innovated and led Culture Chnge Movement ithin a division of the corporation, Developed Family Orientatino program, Set up and organized Special Care Unit structure