With over 8.5 years of Strong working experience as a Business System analyst in process defined methodologies - Software Development Life Cycle (SDLC), including requirement gathering, analysis, design, development, testing, and deployment of software applications. * Highly competent in domains like Banking, Retail, Supply Chain Management & E-commerce industries. * Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision. * Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. * Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment. * Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle. * Using Jira for standard and customized reports Jira queries agile performance reporting. * Owned the planning and scheduling of two-week sprints and clearly articulated the product vision to all meeting attendee. * Create various documents like the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS). * Conducted Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing. * Highly competent in business processes like Supply Chain Management, E-commerce, Retail, Banking processes especially in Mortgage, Global Cash, Card settlements, international payment settlements, Banking loans processes, etc. * Have solid understanding of Retail POS capabilities and functionalities, with hands on experience working on requirements gathering and management for POS implementation. * Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. * Wrote User Stories along with Acceptance Criteria as a part of the AGILE methodology and used RTM. * Proficient in implementing Agile/Scrum frameworks, Product backlog management, Scrum events that include- Scrum grooming meetings, Sprint planning, Daily stand-up meetings, Sprint review and Sprint retrospective. * Using Jira for standard and customized reports Jira queries agile performance reporting. * Owned the planning and scheduling of two-week sprints and clearly articulated the product vision to all meeting attendee. * Played active role in Client Support and Co-ordination, Client Management, Client Presentation, Agile Project Management. * Efficient in Gathering, Documenting and validating the requirements in a format that is useful to the business area experts and the technical team. * Familiar with team collaboration tools such as JIRA and SharePoint. * Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle. * Wrote User Stories along with Acceptance Criteria as a part of the AGILE methodology and used RTM. * Facilitated User Acceptance Testing (UAT) and test strategies with developers and testers, and participated in manual front-end testing to check all functionalities of different modules. * Well-versed in MS Visio, MS Project, Mockup screen, and Microsoft suite (Word, Excel, Access, Visio, Power Point, and Outlook) for analysis and presentation * Have hands on experience as a QA Analyst (Manual and Automation) of web-based and mobile applications with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking * Accomplished and proven with significant experience meeting testing deliverables, implementing and maintaining the testing environment, and working closely with other teams to maintain release schedule. * Proficient in writing test plans and test cases, and performing smoke, integration, systems, user acceptance, and regression testing. * Sound proficiency in analyzing and creating, Use Case Diagrams, Sequence Diagram, Activity Diagram, Data Flow Diagrams, Business Flow Diagrams, Wire Frames and Mock-ups using MS Visio and Rational Rose to communicate business and functional requirements to clients and developers. * Performed AS-IS and TO-BE business process flow for clear translation of Functional to system requirement specification. * Hands on expertise in both manual and performance testing of client/server and web-based applications with using Test suite and HP Load Runner, JMETER. * Contributed to the formal verification testing effort for Windows-based computing systems software, which is integrated with mechanical and electrical systems, by designing and executing manual software test cases. * Extensively used Teradata to perform various SQL Queries to test the back-end functionality of the application, and retrieve and validate data for Database testing. * Comfortable working as a member of an integrated team (Product, BA, Development and Implementation teams), as well as independently. * Experience with testing on a data warehouse application using Teradata tool. * Design, Develop and test Performance scripts and scenarios for web performance using Load Runner. * Strong Experience of elicitation techniques like interviewing, questionnaires, brainstorming and focus groups
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