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ROBERT S

Help Desk Specialist - 18 Years of Experience - Near 32084

Occupation:

Help Desk Specialist

Location:

Saint Augustine, FL

Education Level:

Associate

Will Relocate:

YES

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robertstelle@aol.com * (386) 237 - 7986 https://www.linkedin.com/in/robert-stelle/ * St. Augustine, FL, 32084, US Highly analytical and results-driven professional with extensive experience in creating bottom-line impact through targeted information technology and computer systems management initiatives aligned with organizational objectives. Remarkable efficiency in planning, organizing, controlling, and evaluating IT and electronic data operations to achieve desired outcomes. Trained in identifying / resolving networking and security issues, while collaborating with technical teams. Proficient in network management, hardware maintenance, website management, network / information security management, and database administration. Skilled in operating systems upgrading / installation, virtual machines imaging / installation, cybersecurity controls implementation, and network / hardware troubleshooting and resolution. Articulate communicator possessing excellent problem-solving, analytical, and decision-making abilities with keen attention to process detail. Areas of Expertise * Technical Planning & Execution Computer Systems Management * Testing Strategy Development * Quality Assurance & Control * Training & Development IT Operations Management * Continuous Processes Improvement * Technical Troubleshooting & Resolution * Computer Network Installation * Technical Planning & Execution Computer Systems Management * Testing Strategy Development * Quality Assurance & Control * Training & Development IT Operations Management * Continuous Processes Improvement * Technical Troubleshooting & Resolution * Computer Network Installation

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COMPANY POSITION HELD DATES WORKED

Mattress One District Manager 5/2009 - 3/2020
Hewlett Packard District Manager 5/2001 - 5/2009
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