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Brandon S

Help Desk Specialist - 8 Years of Experience

Occupation:

Help Desk Specialist

Location:

Catonsville, MD

Education Level:

Associate

Will Relocate:

YES

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Brandon Smith possesses extensive knowledge in Customer Relationship Management (CRM), managing company's clients and employee's service request utilizing robust CRM software solutions also I possess extensive training and experience in IT network security and network management. Recently certificated as a SCRUM Master pursuing an entry level position that provides a company growth path as an Agile Master Coach using SCRUM methodology while continuing education and certification as a PMI-ACP. As a self-motivated individual looking to seek employment with an established and growing organization supporting its clients utilizing Agile best-practice implementation efficiencies Agile project management techniques, and SCRUM methodology to reduce overall systems implementation and maintenance cost and implementation/roll-out schedules.

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