Occupation:Customer Service Manager |
Location:Mesa, AZ |
Education Level:Associate |
Will Relocate:YES |
Description
Performance Optimization | Training and Development | Customer Satisfaction | Decision-Making Process Improvement | Team-Building | Problem Resolution | Data Analysis | Customer Service Metrics Team Leadership | People Management | Customer Relations | Process Improvement | Operations Management Project Management | Microsoft Office Applications | Oracle | UNIX
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Ricoh | Senior Customer Care Billing Manager | 4/2005 - 10/2020 |
| At&T Inc. | Customer Care Trainer And Billing Manager | 4/2005 - 4/2005 |
Accomplishments
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