Description
949-302-2691 "amy.warrenshih@yahoo.com" amy.warrenshih@yahoo.com www.linkedin.com/in/amygshih SENIOR PROJECT MANAGER, PRODUCT MANAGER, PRODUCT OWNER, AND STRATEGIC INITIATIVE LEADER SOLUTION DESIGN ENGINEER, CUSTOMER SUCCESS MANAGER, IMPLEMENTATION MANAGER Certified Project Manager and Certified Scrum Master. Experienced technology, process, and people program specialist with extensive cross functional experience leading enterprise-wide and Fortune 50 customer / client facing programs, project, product and software development teams as a project manager, product manager and initiative manager. Extensive engagement with customers / clients, Vendors and 3rd Party providers. Demonstrated success designing and implementing program structures and product programs to ensure complex initiatives are properly synchronized and completed successfully to achieve broader business goals within companies and business units of any size and that specialize in creating and implementing large scale, optimized processes, real-time data monetization, and technology integration solutions. Experience with both distribution and manufacturing environments. Articulate communicator and mentor who thrives in results driven, solutions oriented, collaborative environments. Passionate about Customer satisfaction and quality. Distinguished Toastmaster (DTM). * DEMONSTRATED EXPERIENCE / CORE COMPETENCIES * Agile, Waterfall and SCRUM Management * Business Case Development * Business Development * Business Process Change Management * Business Systems Analysis * Change Agent / Change Management * C-Level Executive Meeting Facilitation * Coaching / Mentoring * Complex Problem Solving * Compliance and Contract Management * Conflict Resolution * CRM and Sales Operations Management * Cross-Functional Business Coordination * Customer Focused Solutions * Digital and Online Media * Domain Subject Expert * Enterprise Level Implementations * Financial Analysis / ROI * Global Projects * Needs Analysis / Gap Analysis * Operations Review and Control * Organization Change Management * Prioritization Framework * Process Engineering & Improvement * Project Lifecyle Management * Program Execution * Risk Identification and Risk Management * Roadmap Creation and Management * Scope Control and Scope Management * Solution Design * Stakeholder Management * Strategy Development * Team Building and Management * Training Development and Execution * UI Design * Use Case and Persona Development * User Acceptance Testing (UAT) / Development Validation * User Story Creation
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Ingram Micro | Commodity Manager | 1/1998 - 1/1999 |
| Toshiba America | Commodity Manager | 1/1998 - 1/1998 |
| (Confidential) | Product Manager Initiative Business Manager | 1/1998 - Present |
| Toshiba America | Commodity Manager | 1/1998 - 1/1998 |
| Ast Computer | Commodity Manager Commodity Specialist Buyer | 1/1996 - 1/1997 |
| Ast Computer | Commodity Manager Commodity Specialist | 1/1996 - 1/1997 |
| Parker Hannifin Corporation | Buyer Buyer/Senior Buyer Management Trainee | 1/1993 - 1/1993 |
Accomplishments
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