Description
QUALIFIED CUSTOMER SERVICE Professional with over 20 years experienced in past face customer service. Senior level credit and collections analyst with proven track record managing large-scale collections activities that have saved employers several millions of dollars. Proven ability to handle difficult customer interactions, meet collection goals and objectives. Detailed oriented with strong problem solving, professional, written, verbal communication and teamwork skills. Managed daily cash receipts, lockbox deposits and reconciled same day deposits to daily receipt report. Quick learner and thrives in a challenging environment and a proven track record of taking on increasing responsibilities.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Collections Specialist | 1/2016 - Present |
| Credit And Collections | Cash Application Specialist | 1/2013 - 1/2016 |
| Waste Management, Inc | Senior Credit And Collections Specialist | 1/2000 - 1/2013 |
| First Data Corporation | Credit Analyst | 1/1995 - 1/1999 |
Accomplishments
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