Description
Mr. Coates have19 years of experience as a Senior Helpdesk Technician, 17 years as a Network Administrator and 11 years as an Oracle database administrator/Web Administration. Successful in troubleshooting software and hardware problems. Worked in the information systems consulting industry-assisting users with wide variety of software applications. Mr. Coates is a self-starter who is detail-oriented and works independently of supervision with strong customer service orientation, and team contributor and player with excellent communication skills.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | User Support Ii | 11/2017 - Present |
| Jacobs Inc. | Dba/Helpdesk Contracted To Health And Human Services (Hhs) | 7/2016 - 1/2017 |
| Ost Inc. | Dba/System Administrator Contracted To Federal Aviation Administration (Faa) | 7/2014 - 7/2016 |
| On Point Corp | Dba/System Administrator Contracted To Federal Aviation Administration | 5/2007 - 5/2014 |
| Ken Rob And Associates | Dba/System Administrator Contracted To Federal Aviation Administration | 4/2005 - 5/2007 |
| Tek Systems | Lawson Financial Support/Helpdesk Contracted To Inter America Development Bank | 11/2002 - 4/2005 |
Accomplishments
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