A highly motivated individual who willingly takes responsibility for issues; develops and coordinates solutions, plans and coordinates projects. Also, works and communicates effectively with business and technical staffs at all levels.

SCHOOL	MAJOR	YEAR	DEGREE
The Ohio State University	Industrial Design	1979	Bachelor Degree

Highlights:

IT Director and Call Center Manager

Companies I like:

Microsoft, P&G, Hewlett Packard, Batelle, WL Gore & Assoc, Cisco Systems, Limited Inc.

• Project Manager

: Increased contractor staffing from 14 to 18 when other ASC IT support organizations were downsizing. Gained Government approval for 7 staff promotions during the same timeframe, bringing the company increased revenues. Brought users in organization back to 100% operational within hours; days before other organizations brought their users to 100% operational during a base-wide forced user account lockout, saving the organization hundreds of thousands of dollars in downtime.