Description
Passionate Claims Manager specializing in motivating direct reports to achieve claim handling excellence, Customer driven transparent approach to claims with TEAM mindset. Maintaining integrity throughout claim handling processes while still focusing on key drivers for success such as exposure, severity and closure ratio. HIGLIGHTS * Xactware/Xactimate Expert * Leadership * Property Adjusting * Written Communication * Claims File Management Processes * Report Writing * Insurance Fraud Expertise * Interviewing Techniques * Negotiations * Strong Communication Skills * Residential Building Damage Estimating * Automotive Estimatics 3000 and Star 2000 Certified Certified * Formerly WRT and ASD Certified * Mold Remediation Subject Matter Expert * Frontline Management Essentials Certified * MetLife Auto & Home Property Advisory Board Member 2005 * Formerly a Licensed Claims Adjuster in 11 * Formerly Certified to Adjust Claims in States Including Texas California