I would like to use the technology in achieving business goals by aligning IT services with business models & enabling technology as a tool to make projects successful. Experienced Head IT with over 21 years of experience, I am an outstanding performer in IT Operations & Services. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Service Industry. Recognized consistently for performance excellence and contributions to success in IT Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. My Strengths are my skills backed by continuous learning and I am a fast learner. I love to contribute to team success through hard work, support and guidance. Motivated to learn, grow and excel in IT. My Skills Sets are IT Operations, IT Infrastructure, IT Service Delivery, IT Project Management i.e. Projects Planning & Execution, Data Centre Management, Could Infra Management AWS, Azure & other DC's, Managing IaaS/PaaS/SaaS, Managing Technical communication Links IVRS, PRI, PtoP, RF, VPN, ILL Links, Networks LAN/WAN, Backups and Disaster Recovery Management, Business continuity Planning, Information Security, Risk Management & IT Compliance using ISO 27001:2013, IT Strategies & Policies planning and Implementation, IT Audit, IT Budget Planning & Implementation, Automation, Bringing AI in solutions, Win Server 2012, Win 10Pro, Office 365, MS Office 2019 Pro, Firewalls, DHCP. DNS, AD, Mail Server, App & Web Servers, Cloud Telephony, Online Events, Implementing & Managing Audio Visual Setups, Managing LMS, Asset Management, SEO Analytics, API & PG Integrations, Managing Digital Marketing Platforms, AMC/SLA's/Vendor Management, IT Purchases, ERP Planning/Implementation/Support, Customer Needs Assessment, Business Analysis & Requirement Gathering, Process & Procedure Improvements, UI/'UX, Software/Website Design/Development/Support using .Net, PHP, JAVA MS SQL 2012, MySQL, PostgreSql.