Occupation:Help Desk Specialist |
Location:Lexington, NC |
Education Level:Associate |
Will Relocate:YES |
Description
Highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/Laptops, hardware, software and peripherals. * In-depth knowledge of documenting and upgrading hardware and software systems. * Able to train employees to identify, analyze, and repair product failures as well as interact with customers respectfully and effectively. * Demonstrated ability to determine and recommend products or services suitable to the user requirements. * Strong communication skills. * Detail oriented and goal focused. * Ability to learn new technology very quickly. * Very strong troubleshooting skill in both hardware and software.

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Noregon Systems Inc. | Product Support / Repair Department Manager Contractor | 3/2011 - 3/2011 |
Walker And Associates | Technical Support / Hardware Warranty Support | 10/2005 - 1/2009 |

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