Deputy Manager, Unit Manager, Senior IS Business Analyst, Billing and Collections Analyst, Claims Specialist, Systems Administrator, Quality Assurance and Training Specialist and Assistant Facility Director with excellent written, oral communication, organizational, interpersonal and time management skills. Fast learner and organized go getter with several years' experience in the insurance industry. Accurate, consistent, and excels under pressure. Proven skills in project management, training, business analysis, quality review, provider support, supervision and management. Strong conflict resolution skills. Excellent knowledge of claims and collections procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as a dedicated professional driven to meet team targets, customer SLAs and enhanced bottom line performance.

Highlights:

• Actuarial
• Business Analysis
• Business Analyst
• Business Intelligence
• EDI
• Electronic Data Interchange
• Health Insurance Portability And Accountability Act
• Statistics
• System design
• Forecast