Description
* Wireless Telecom & IT Engineer with experience in Project/Program Management, Service Delivery & Assurance, Product Management, Network Operations, NOC, and DC infra * Strong Experience in Cloud computing, Virtualization, AWS, Data Center and IT Infrastructure Projects/Migrations, Complex technology migrations, Business Analytics, Vendor Management, NOC and SOC Operations, Centralizations & Automations * Strong Understanding of ITIL/ITSM Processes, Incident/Problem/Change & Release Management, handling CAB calls, SLA/OLA Management, BCP/Disaster Recovery processes, conducting drills * Deep understanding and working experience in handling Agile, Scrum, SAFe, SDLC, Waterfall, PMBOK methodologies, Lean Six Sigma Principles Hands on experience in Tools like: JIRA (Scrum/Kanban), MS Projects, Confluence, PowerPoint, SharePoint, Remedy, ServiceNow etc * Demonstrated experience in the management of programs and contracts that involve Enterprise IT Infrastructure, Infrastructure Operations, Maintenance, and IT Support Services * Strong technical & working knowledge of technologies-GSM/CDMA, LTE/UMTS/Wi-Fi, LAN/WAN, IP Infra, MPLS, VMWare ESXI, NAS/SAN | Unix, Linux, MySQL * Proven track record of successfully addressing end to end challenging issues through structured approach, attention to details, Resolving Conflicts, Negotiation, tracking the issues till closure * Self-motivated, People Manager, Team player with a high-level of energy, Excellent attention to detail, Good analytical, Problem-solving, Interpersonal, Negotiating and Communication skills * Ability to work well independently and in a large team under tight work pressure * 20+ Years of overall experience in the field of Telecom & IT services/projects/operations/DC * 12+ years of experience in Project, Program Management, Product Management, IOT Solutions * Experienced in managing Incident, Problem, Change and Release Management, SLA/OLA * BCP/disaster recovery planning and executing periodic drills, Governance, Managed Services * Experience working with enterprise-level companies (Cisco, Ericsson, Nokia, Google, Vodafone) * Deployed more than 2500G throughput capacity on VGW/Cloud infrastructures globally * Delivered more than 500 small to large scale telecom products and applications | Core & Billing * Migrated more than 200M subscriber database across various Telecom & IT platform, applications * Managed 3000+ nodes of Packet & Circuit Core, Charging, Billing/IT & Vas platforms across Globe * Vast experience in managing NOC, Data Center operations and infrastructure projects * Formed Global NOC at Chennai, India, and deployed DC across various locations for ONEWEB * Launched LTE, 3G, 2G and WiFi services in various telecom states in India (Vodafone, Reliance) * VODAFONE GLOBAL HERO AWARD for Innovation & Cost Saving initiatives * BEST EMPLOYEE OF THE YEAR AWARDS | RELIANCE, VODAFONE
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