Award winning Director of Operations with an one of a kind leadership skill set. I will deliver the highest customer metrics in the industry, the optimal return of investment to shareholders, and a customer 1st culture that attracts & develops outstanding people. Looking for an executive position with a growing company. Skill Highlights Leadership & Communication Customer Focus Mindset Received the YUM Customer Mania award in 2002 Graduated YUM Ops College Role Model all behaviors Boys & Girls Club Man of the Year Opened Huddle House in Philadelphia, NS Attracting High caliber talent Sales & Margin Improvement Won Taco Bell Best of the Best 5 years with stores in the top 10 of the system.

Highlights:

Companies I like:

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• Management
• Customer Focus
• Focus
• Leadership
• Metrics
• Oracle Parallel Server
• P&L
• Policies and Procedures
• Quality
• Quality Assurance