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Featured Online Resumes
Managing Director - 30 Years of Experience - Near 20009 |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
HR Business Partner who is comfortable with organized chaos!Seeking a Human Resources Management position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company. My previous career experiences have demonstrated strong collaboration in providing a customer-service enriched environment, focused professional development, creative solutions while building extensive business partnerships. My positive leadership style is based on deeply held principles of integrity and a... Ideal Companies: Disney, NBC, Warner, Universal, HMS HostTags: Human Resources, Management, Compensation, Benefits, Employee Relations, Sourcing, Compliance, Performance Management, Communication, Problem Solving |
Director of Program DevelopmentI can easily translate business needs into actionable statements. Afterwards, I am able to develop systems, software, processes, communication protocols, data visualizations, etc. as needed to monitor our progress towards the goal. Ideal Companies: tesla motor, volvo trucks naTags: Integrate, SCADA, SCRUM, Scrum Master, Software, 5S, Agile, Automotive, C Programming Language, Fiber Optics |
Senior IT Program Manager - 20 Years of Experience - Near 77373Senior Program Manager with 20+ years experience in project, program and portfolio management looking for Director or Executive level program or product management opportunity. Ideal Companies: ExxonMobil, BP, Northrup Grumman, Google, Amazon.comTags: Management, Project Management, Integrate, Consulting, Infrastructure, Budgeting, Information Technology, Mergers, Program Management, Program Manager, Archibus, IWMS, Mobile Apps, SaaS, Digital Security |
Manager - 25 Years of Experience - Near 20901ACCOMPLISHMENTS Network Systems Administration: Joined CDNow, a start-up internet retail company on the verge of major growth. The existing network could not process more than 100 orders/day despite a robust web store front. Staff was expanding rapidly without the technology infrastructure to build support systems. Developed an IT infrastructure strategy that was scalable standardized the operating platform implemented rapid deployment procedures and built a network operations center and a se... Ideal Companies: INOVATags: Financial, Financial Services, Insurance, Services, System Administration, Acquisitions, Applications, Audit, Budgetary, sql, office 365, sharepoint, networking, server infrastructure |
