Description
Over 10 years of experience in the Information Technology field supporting the Federal Government. Experienced in performing customized analyzing and evaluating major program goals, leading projects, engaging with internal and external customers and IT training. Previous experience also includes performing direct IT support (desktop, SharePoint, specialized applications), as well as Process Improvement. An award-winning, motivated professional dedicated to customer service and providing high quality service delivery.

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Digital Management Inc. | Business Process Manager Department Of State Technical Writer/Training Manager Department Of State Support Analyst/Trainer Department Of Defense | 1/2016 - 1/2016 |
Caci | Proprietary Systems Specialist Department Of Defense | 10/2011 - 7/2012 |
Hewlett Packard | Tier 2 Analyst/Technical Writer Department Of Defense | 6/2007 - 10/2011 |

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