Qualifications: A highly motivated individual with 14 years experience as a System Administrator, Customer Service Representative, and Technical Support within the Intelligence Community. I am most interested to find employment in a customer service environment, either on the forefront or behind the scene, where I can provide a service and support to the clientele and have the opportunity to enhance my capabilities. Also, I possess the ability to work independently or as part of a team.

Highlights:

• Operating Systems
• Messaging
• Reliability
• Remedy
• Support
• Cyber
• Management
• Data Management
• Quality Assurance
• Risk Assessment