Collaborative, growth-minded Organizational Change Management and Project Management professional with 23 years of experience managing and implementing strategic project change management programs within Fortune 500 companies and has established Change Management Office, Governance, Center of Practice (CoP), and Change Portfolio Management oversight in the US and internationally on a variety of business, energy/utility (across USA & Canada), education, technology, banking, and healthcare industries. Significant experience in managing and executing comprehensive change programs, including large-scale enterprise transformations technology implementations (ERP, CRM, Digital Transformation, IT process implementations, etc..), business process improvements, and organizational culture and transformation initiatives. As a founding member of the Association of Change Management Professionals (ACMP) she was a team lead on the governance standards for Change Management Certification. With a focus on the process and people-sides of change, works closely with leaders to implement strategies and plans that achieve desired change objectives, sustain changes, and embrace new ways of working. Excels at translating strategic initiatives into clear actionable steps all key change levers, including change diagnosis, governance, impact assessment, stakeholder engagement, resistance management, change readiness, training, coaching, communication, process re-engineering, and performance rewards. Comprehensive experience Managing Project Management Office 15 years of experience applying project management methodologies and operational policies, procedures, and practices. Provide a structured governing project management, establishing a central repository for all projects and project information, with a centralized management structure for all project management functions, and provided project portfolio reporting capabilities. FUNCTIONAL AND INDUSTRY EXPERTISE Organizational Change Management * Organizational Change Management Service and Operating Model * Change Methodologies (Kotter, Lean, Prosci, ADKAR, Agile, Neuroscience) * Organizational Change Management Maturity Model, Portfolio Management, and Governance * Organizational Change Management Resource Strategy (Job Leveling Guides, Rate Structure, Promotion Guidelines, Recruiting, Onboarding, Succession Planning, Standard contract provisioning) * Organizational Change Management Toolkit & Repository (SharePoint Team Site and Project Governance) * Organizational Change Strategy and Plan (including performance metrics, scorecard) * Change Methodology and Governance * Change Readiness and Operational Readiness Scorecard * Managed Business Unit Engagement (Change Network Approach) * Stakeholder Identification, Alignment and Engagement Plan * Diagnosing and Assessing Change Impact * Managing Resistance and Mitigation plans * Communications Management, Strategy, and Plan * Training Strategy, Design, Development and Delivery * Performance Measures and Change Metrics * Provided Reinforcement and Sustainment Recommendations * Conducted Lessons Learned and Post-Implementation Leading Practices Recommendations * Developed and Coached Internal Change Capability * Project Management Planning, Execution, Budgeting, and Methodology Cathy Chargualaf, Ph.D. Organization Development & Effectiveness * OD Methodologies (McKinsey 7-S Framework, * Initial Diagnosis - Need or Pain Points Kurt Lewin's change model, Force Field Analysis, * Data Collection - Surveys, Interviews Action Research Model) * Data Feedback & Confrontation - Collected are Analyzed * Culture and Behavioral Change * Selection & Design of Intervention - Accomplish Desired Change

Highlights:

• Corrective Actions
• Enterprise Requirements Planning
• Forecasting
• Information Technology
• Integrate
• Light Emitting Diode
• Management
• Microsoft Access
• Microsoft Change Management
• Planning