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Dimitra V

Claims Investigator - 15 Years of Experience - Near 60604

Occupation:

Claims Investigator

Location:

Chicago, IL

Education Level:

Master

Will Relocate:

YES

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Risk Management & Compliance Relationship & Operations Management Value-Added Leadership * Insurance & Fraud Investigation * Enterprise Risk Management * Program & Financial Management * Ethics, Compliance & Quality Control * Strategic Planning & Implementation * Effective Stakeholder Relationships * P&L Accountability & Cost Reduction * Negotiations & Industry Networking * Project Management * Cross-Team Collaboration * Training & Development * Effective Communication Selected Benchmarks & Milestones * Managed several critical strategic and risk governance initiatives assessed financial records, bank statements and other relevant documentation for discrepancies. * Developed and implemented successful procedures and programs necessary for the detection and prevention of fraud and regulatory compliance across insurance and financial institutions. * Conceptualized and initiated business development strategies, implemented several financial management initiatives, and successfully managed a $4.5MM vendor program. * Investigated and resolved fraudulent check fraud cases, embezzlement, workers' compensation fraud, organized ring fraud, underwriting and premium fraud, as well as auto and property fraud cases. * Contributed to optimizing revenue and cost reduction through the implementation and execution of bank financial fraud investigation, P&C insurance execution, healthcare fraud, waste and abuse detection. * Maintained responsibility for all aspects of business development, risk management, business transformation projects, and successfully managed a team of 75+ staff members at TCF Bank. * Contributed to optimizing revenue through the implementation of strategic action plans in collaboration with other leaders that led to the execution of strategic objectives and Key Performance Indicators (KPI's). * Aligned support and resources for continuous operational improvements, developed a new fraud awareness training program and successfully trained over 6000 employees on fraud awareness and detection techniques.

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