Description
Hard-working and ambitious marketing graduate with outstanding communication and problem-solving skills. Loyal, trustworthy, and optimistic
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Port Sky Cafe - The Pennsylvania State University | (Confidential) | 8/2004 - 12/2006 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
The Pennsylvania State University | Business - Marketing/Management | 2007 | Bachelor Degree |
Accomplishments
Highlights:
•Planned, organized, and presented three special dinner events with duties including advertising, decorations, and recipes •Created a customer feedback system to provide responses to customers’ comments •Managed inventory and ordering procedures for a cafeteria that serves 900 students and faculty •Managed and delegated responsibilities for up to 20 employees on a daily basis •Implemented and planned a new training process to reduce turnover by 50% •Hired and trained 120+ employees in 11 different positions annually •Produced schedules for 120+ employees each semester •Monitored employees on performance and administered disciplinary procedures •Assisted supervisor with evaluating labor costs on a weekly and yearly basis for budgetCompanies I like:
Job Skills
Responsibilities
Initiated, planned, and administered training program for new employees which reduced turnover from 50% to 10%.
Initiated and produced a training manual to facilitate the transition of workers into the student manager position.