Description
Hard-working and ambitious marketing graduate with outstanding communication and problem-solving skills. Loyal, trustworthy, and optimistic

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Port Sky Cafe - The Pennsylvania State University | (Confidential) | 8/2004 - 12/2006 |

Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
The Pennsylvania State University | Business - Marketing/Management | 2007 | Bachelor Degree |

Accomplishments
Highlights:
�Planned, organized, and presented three special dinner events with duties including advertising, decorations, and recipes �Created a customer feedback system to provide responses to customers� comments �Managed inventory and ordering procedures for a cafeteria that serves 900 students and faculty �Managed and delegated responsibilities for up to 20 employees on a daily basis �Implemented and planned a new training process to reduce turnover by 50% �Hired and trained 120+ employees in 11 different positions annually �Produced schedules for 120+ employees each semester �Monitored employees on performance and administered disciplinary procedures �Assisted supervisor with evaluating labor costs on a weekly and yearly basis for budgetCompanies I like:

Job Skills

Responsibilities
Initiated, planned, and administered training program for new employees which reduced turnover from 50% to 10%.
Initiated and produced a training manual to facilitate the transition of workers into the student manager position.
