Description
Energetic service focused enterprise risk project manager identifying, reporting, resolving application risk areas * 15+ years' experience Live / 1on1 / WebEx trainings with use cases, labs, surveys, metric dashboards and follow up videos * Leads his team in customer feedback ratings, satisfaction and survey comments TECHNICAL PROFICIENCIES Advanced: MS Teams, OneNote, OneDrive, Planner (KanBan), Adobe Premiere, Camtasia, Jabber Voice, SnagIt Extensive: MS Office, Excel Pivot tables, Cisco WebEx, Power Point, Unix Administration, VISIO pivot - VAM Working: Project Management, Sharepoint, RedHat Linux, CMMI / ITIL v3 certified, CPR/AED/1st Responder Basic: Agile, 6sigma, Yammer, Power BI, Tableau, MicroStrategy, VMware, AWS, HA Cluster
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Sr. Business Analyst / Training Specialist Iv | 4/2014 - Present |
Lockheed Martin / Qssi / Hhs | Team Lead Senior Engineer | 5/2007 - 4/2014 |
Ciena Corporation | Senior Principal Systems Administrator | 10/2001 - 5/2007 |
Sun Microsystems / Oracle | Professional Senior Instructor / Evaluator Help Desk Manager, Engineer Dol / Dot / Usaid / Doe Contractor Positions | 10/1998 - 10/2001 |
Informix | Data Base Sql Engineer | 10/1987 - 10/1987 |