The opportunity to capitalize on my innate technology aptitude and help the less technologically inclined understand how technology can benefit them

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/2007 - Present
OfficeMax	(Confidential)	9/2005 - 7/2007
FedEx Kinko's	(Confidential)	11/1993 - 9/2005

SCHOOL	MAJOR	YEAR	DEGREE
Techskills	CompTia A+	2003	Trade School Degree
Techskills	CompTia Net+	2003	Trade School Degree
Syracuse University	Mechanical Engineering	1992	Associate Degree

Highlights:

Created training skills matrix for end user support which was rolled out to the central division of FedEx Kinko's. Turned one of the worst performing stores around to the highest sales and profit plan of the district.

Companies I like:

Dell, Microsoft, General Motors

P&L responsibilities
Presentation
Technology Solutions
Software Implementation
Leadership

• Network
• Management
• Administration

I lead a team of capable associates to take their formidable skills and refine them to world class capabilities which allowed us as a team to better serve our internal and external customers. Partnered with outside sales team to increase product knowledge and capacity to encourage increases in sales which led to the first time in the history of the store that we hit sales plan.