Dynamic Insurance Professional and resilient leader with demonstrated success adjudicating claims and managing risk in a fair and objective manner. Recognized for exceptional work ethic, integrity, strong attention to detail, and leveraging creative thinking to solve complex problems. Career record of increased responsibility dedicated contributor who is able to give tough feedback, works well in ambiguity, multi-tasks effectively and consistently achieves goals. Enjoys gaining new perspectives and expanding both knowledge and skills to achieve work mastery. Areas of strength include: Disability Claims / Contracts Claims Investigation Techniques Excellent Communicator Claims Payment Systems Analysis of Claims Viability Skilled Negotiator ERISA HIPAA Compliance Metrics, KPIs Confident Decision Maker Compliance / Documentation Quality Assurance Customer-Focused

Highlights:

• Insurance
• Life Insurance
• Policies and Procedures
• Quality Assurance
• Test
• Management
• Actuarial
• Compliance
• ERISA
• Medical