Dynamic, resourceful energetic and result driven professional with 23 years of experience in key roles for the banking industry. Driven and self-motivated experience as a Client Service officer offering strong communication and quick thinking skills. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment and support. Extensive knowledge in updating and reviewing legal documents as well as account changes for policy compliance. Received Loyalty award for twenty years of service * Balanced daily cash drawers and vaults totaling an average of $50,000 - $70,000 * Monitored 30% of customer transactions via on-line system