Supplier Quality and Development Engineer (CQA) with over 20 years of experience investigating customer complaints to identify root cause and propose corrective actions. Extensive background in project, process, sourcing and team management, supplier quality, internal and supplier auditing, Corrective and Preventive Actions (CAPA), QDC systems, Continuous Improvement programs to ensure compliance and corporate requirements are achieved. 2018 to 5/2019 Chemring Ordnance Perry, FL (Downsized) Supplier Quality Engineer (CQA) * Maintained and updated critical supplier audit system and schedule * Prepared supplier audits to drive process standardization, waste elimination, and continuous improvement * Monitored, communicated and improved key supply chain KPI's * Established specific short / long term supplier quality goals * Championed problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non-conformances * Worked to resolve supplier technical issues in a timely manner to ensure continuity * Developed long-term supplier relationships, generated and implemented cost reduction ideas * Evaluated and qualified new supplier materials * Communicated engineering and manufacturing specifications to supplier technical teams * Actively managed suppliers to ensure there were no performance regressions * Collectively worked in a team structure with multiple process management programs

Highlights:

• Quality Assurance
• Sourcing
• Quality
• Root Cause Analysis
• Corrective Actions
• Protocol
• Test
• Aerospace
• Audit
• ISO