Occupation:Customer Service Manager |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Dynamic communicator who consistently exceeds goals and company expectations. Conference Service Manager with 20 years experience. Areas of expertise include g reat leadership skills. Familiar with Delphi systems. Customer-oriented Conference Service Manager with a strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with an internal drive to deliver excellence. Tactical team builder with a strong background in training and team development. A Meticulous Conference Service Manager, excellent at juggling multiple tasks and working under pressure, Highly ambitious. Expertise in market analysis, forecasting and client needs assessments. Experienced Conference Services Manager professional with strong leadership and relationship-building skills. * JDPowers Manager of the Year (2018) Atlantis Paradise Island -Conference Services * JDPowers Manager of the Year (2014) Atlantis Paradise Island -Conference Services * Employee Recognition (2014) Atlantis Paradise Island -Conference Services * Employee Recognition (2013) Atlantis Paradise Island -Conference Services * Employee Recognition (2012) Atlantis Paradise Island -Conference Services * Exceeded the hotel budget by 11 million dollars * Effective Communication Followed up and kept track of what was going with group while on site * Manage Group Experience Worked directly with the operational team group contact, and management] to group experience was a pleasant one. * Creative Problem Solving: Resolved group issues through working with the hotel team by coming up with the best solution for both parties involved.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Sls Baha Mar | Conference Services Manager | 4/2018 - 7/2019 |
Atlantis Paradise Island | Conference Service Manager Guest Service Agent | 8/2007 - 4/2018 |
Accomplishments
Highlights:
Companies I like:
Atlantis, Atlantis, Atlantis, any hotel, amazon, apple , hotel , banks , apple