Description
A highly skilled Senior IT manager with extensive experience in directing technical support, network services, and customer service. Expertise in implementation project management, system migrations, maintenance of critical systems, and supporting key business units. Core skills include: Planning & Budgeting Quality Assurance Asset Management Wireless Devices PCs and Servers Help Desk Support Service Level Agreements Colleague on/off boarding Procurement LAN/WAN/VPN Backup/Recovery Plans Staff Management
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Trans Core Inc. | It Specialist Contractor | 1/2018 - 1/2019 |
| Marsh & Mc Lennan Co. | Market Technology Manager | 1/2002 - 1/2018 |
| Nec America Inc. | Technical Support Lead | 1/1993 - 1/2002 |
| Mci | Independent Contractor | 1/1992 - 1/1993 |
| Network Management Inc. | Technical Trainer | 1/1991 - 1/1992 |
| Stautzenberger College | Instructor | 1/1990 - 1/1991 |
| Columbia Gas Of Ohio Inc. | Dir. Of Telecom And Is Operations Manager Operations Supervisor Internal Auditor /Supervisor | 1/1988 - 1/1991 |
Accomplishments
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