Description
Business Analyst with 4+ years of experience in elicitation, evaluation, analysis & management of User and System Requirements, Business Process Modeling and Business Process Improvement. * In depth knowledge of Project Life Cycle, User Interface Designing, Testing, Quality Assurance, implementation and support within Agile/Scrum& Waterfall environments. * Strong background in creating functional requirements and specifications to upgrade and customize existing applications and build new solutions. * Excellent verbal and written communication skills as well as strong analytical, presentation and reporting skills. * In-depth knowledge and practice in reengineering concepts, data warehousing, modeling, analytics, mapping and business intelligence tools. * Generated Traceability Matrices to ensure that all the requirements are covered by the test cases. * Analyzed and prepared project deliverable such as Project Charter, Business Requirement Document (BRDs) and Functional Requirement Document (FRDs). * Hands-on experience user acceptance testing, integration testing, quality assurance, performance testing, regression testing, downstream and data integration testing. * Capable of managing multiple projects simultaneously and meeting timelines. * Knowledge of full life cycle implementation in building a Data Warehouse. * Developed and maintained all necessary reports to keep management, stakeholders and team members informed of transition progress. * Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis. * Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, Class diagram, Sequence diagram based on UML methodology using tools like Rational Rose and MS Visio. * Analyzed customer web content management processes and tools, identifying gaps and requirements then work with cross functional teams across unit and Bank to identify and implement solutions. * Determined Task Dependencies, identified Milestones & Monitoring Critical Paths using Gantt Charts, Resource Plans (Schedule & Allocations), Network Diagrams and Entity Relationship Diagrams (ERD). * Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis and design. * Strong experience in project management tools in MS-Project for status reporting and project planning.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Apria Health Care | Business System Analyst | 5/2018 - 4/2019 |
American Airlines | Business Analyst | 1/2017 - 3/2018 |
American Eagles Outfitters | Business Analyst | 4/2015 - 12/2016 |