A recognized leader with a proven ability to develop and enforce policies and procedures, increasing overall productivity and efficiency. Highly respected manager, able to create and motivate teams that remain committed to organizational improvement and exceeding standards of expectations. Experience in personnel management at all levels, policy compliance, review and development. Experienced technician and maintenance operations manager with a comprehensive background in SATCOM network operations and troubleshooting from 26 years in the United States Marine Corps. Skilled at engaging with customers and managing expectations. Excels at designing and delivering curriculum for formal and informal technical training. Thrives in dynamic, fast-paced environments, identifying critical issues, developing corrective actions, and presenting Plans of action and milestones (POAM) as well as developing follow on and after action reports. Recipient of multiple awards for outstanding performance and technical expertise. * SATCOM * Electronics Maintenance * Personnel Training * Network Management * Communication Systems * Policy Implementation * * Strategic Planning * Lean Six Sigma * Advanced Troubleshooting * Project Management * Communication Systems * Customer Support * Oracle ERP Software * Process Improvement