Dynamic Operations Manager with over 12 years management experience in Operations Management in Financial Services, Loan Servicing and Vendor Management. Motivated Leader with strong organizational and prioritization abilities who thrives in a complex environment promoting cross functional coordination and ?exibility to manage projects and ensure initiatives cross the goal line meeting aggressive deadlines. Experienced organizational Architect designing Servicing Oversight department including strategic planning, design development of budget, standard operating procedures and communicating vision to Executive Management. Accomplished Project Manager creating and streamlining processes for operations, writing policy & procedures and implementing controls for regulatory compliance, risk mitigation and optimizing operational e?ciencies.