High Achiever: an initiator with proven ability to produce effective results through detail analysis and problem-solving techniques while working with people using a personable approach. Reliable and adaptable readily accepting new responsibilities. Seeks to bring talent and vision to a respected organization that values hard work, dedication and results. Performance Recognitions: Identified methods and areas to improve service, reduce costs, and streamline processes. Created solutions that was effectively managed by individuals with operational skill sets. Increased growth with each project managed and super exceeded all yearly goals. Developed proven processes within company to bring on additional customers and increase carrier growth. Account Management (10+ yrs.), Analytics (10+yrs.), Business Analysis (10+ yrs.), Business Development (10+ yrs.), Customer Service (10+ yrs.), Change Management (5yrs.), Employee Relations (8 yrs.), Key Account Management (10+yrs.), Logistics (9 yrs.), Management (6yrs.), Project Management ((8 yrs.), Relationship Management (10+ yrs.), Strategic Planning (6yrs.), Documentation (10+yrs.), Data Entry (10+), Negotiation (10+ yrs.), Training (8yrs.) QuickBooks (10+ yrs.), Microsoft Office: Excel, Word (10+yrs.), AS400 (3yrs.), QuarkXPress (3yrs.) Management/Supervision (Personnel & Operations) Ensured the on-going guidance and training of employees in job duties and other requirements to meet and maintain production for a fast, problem-free delivery -every time. Highly effective in motivating, developing and leading employees provide training on procedures, policies and systems. Strong negotiation and collaboration skills. Logistical/Administration (Support Projects) Assisted customers and buyers with on time deliveries and procedures for processing lines to continue without down time, specializing in time sensitive deliveries and materials. Strong organizational skills and ability to recognize and prioritize projects and workload in a fast-paced environment. Traffic Coordination/Distribution (Technical/Technology) Managed internal and external relationships that best benefits the customer and the company. Efficient under pressure, recognized urgency, reset priorities, to communicate effectively and work error free. Quickly adjusted to changing tactical situations and dealt effectively with frequent interruptions.

Highlights:

• Logistics
• Microsoft
• Microsoft Office
• Professional Communication
• Transportation
• Unix
• 3PL
• Fast-paced Environment
• Management
• Project Management