Description
TECHNICAL Service specialist professional with proven success in maximizing customer satisfaction: analyzing complaints, developing new procedures, implementing customer retention campaigns and training staff. Combine well-developed communication skills with technical prowess to establish solid customer relationships. Trusted advisor to senior level management. Strong presentation skills.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Gravotech Inc | Technical Specialist (Gravotouch)Sales Engineer | 1/2016 - 1/2016 |
| Griffin Spalding Public Schools | Pc/Network Technician | 1/2013 - 1/2014 |
| Ups | Package Sorter | 1/2006 - 1/2014 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Data Analytics Course 10 weeks | GENERAL ASSEMBLY | 2017 | Bachelor Degree |
| GEORGIA STATE UNIVERSITY | Marketing | 2010 | Bachelor Degree |
Accomplishments
Highlights:
Job Skills
Keywords
