Raul has many qualities that he embraces, these are a few of the many talents he possesses. Excellent leader and follower of management. He thrives in a dynamic, team-focused environment and has a great passion for helping others achieve their goals. In past positions he has helped deliver timely, accurate, and professional customer service to customers by e-mail, chat support, and/or phone/fax. He also has ability to comprehensively research and review complex problems to determine the best solution using impeccable communication, writing skills, and phone etiquette while interfacing with customers. Raul has always had an eagerness and ability to work in a fast-paced, startup-like environment using his adaptability to unfamiliar electronic communication platforms, a high level of emotional intelligence, empathy, and self-motivation. He has a teachable attitude and commitment to a growth mindset in the workplace which helps him direct the activities of everyone he works with. Raul has been responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Especially when it comes to regular interactions with other departments team leaders and entire leadership team. Raul has always been able to maintain an open line of communication between staff and senior management and is always the first to be the voice for client business helping to elevate customer satisfaction. Raul's management of staff operations have always exceeded service levels, especially when he is responsible for all aspects of operations. He can develop individuals and help teams carry out objectives. Raul loves to be a model for how culture can be transparency and collaborative. It shows in previous stops with the people he has hired always looking for a strong focus on critical customer handling, communication, and judgment skills, people that can ensure compliance with all established policies and procedures Raul has earned his Bachelor's degree in Business Administration from Texas A&M in April, 2011.
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