Description
Customer Service Manager specialized in service delivery, quality service, process and KPI's development, customer retention, cost reduction, sales of service contracts, planning and team management, best practices implementation.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Fresenius Medical Care De México S.A. | Technical Services Manager Technical Service And Applications Manager Technical Service Manager | 9/2015 - 12/2018 |
| Johnson Controls | Solutions Manager Developer Solutions And Transition Manager Account Manager | 11/2010 - 11/2012 |
| (Clinical Monitoring Systems) | Technical Support Coordinator Technical Support Supervisor | 8/2001 - 11/2004 |
| Hewlett Packard | Medical Systems Field Service Engineer | 1/1992 - 9/1999 |
Accomplishments
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