Kaiser Permanente National Pharmacy Programs and Services National Pharmacy Compliance Manager, 2015 - 2018 Led department transformation efforts to structure and establish national pharmacy compliance function. Duties included: Nationwide Pharmacy Assessment build and execution, governance reporting, policy development, monitoring and auditing function design, corrective action plan development and oversight, regulatory compliance tracking and response system, compliance consult and advisement and regulatory change management framework build. Performed root cause analyses and remediation of compliance incidents, consulted government and internal audits and served as regulatory liaison to legal department and supply chain programs. Interim Director, National Pharmacy Controls Improvement Program 2015 Accountable for the development, implementation and evaluation of national pharmacy policies, processes and system procedures to achieve national standardization goals. Contributed operational process expertise, established working relationship roles and supplied operational workflow acumen to deliver required solutions for national implementation. National Pharmacy IT - Business Process Engineer 2009 - 2015 Led advanced workflow, compliance and training teams through system design and program integration. Supported national and regional leaders to manage compliance and training action items to facilitate workflow readiness in support of deployment. Established and drove interregional workgroups to accomplish. KPCO Pharmacy Strategy and Optimization Program Manager 2007 - 2009 Developed, implemented and monitored process improvement project plans, business unit priorities, expectations and objectives. Created required documentation in the form of process flow diagrams, process capture worksheets, job aids, user guides, training materials, process modeling, multi-jurisdictional regulatory compliance research, transition documents, decision aids and regional/executive status and reporting documents. Clinical Pharmacist KPCO 2005 - 2007 Provided leadership to staff in order to assure a high performing, patient service driven work environment which supported achievement of departmental goals, mission, objectives and values regarding team building and employee empowerment.

Highlights:

• FACETS
• Insurance
• Inventory
• Inventory management
• Management
• Retail
• Services
• Audit
• Compliance
• Documentation