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lori P

Customer Service Manager - 18 Years of Experience - Near 94002

Occupation:

General

Location:

Belmont, CA

Education Level:

Master

Will Relocate:

YES

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To deliver exceptional customer experiences and foster customer advocacy programs for game changing software market solutions. Innovative disrupter for CX programs. Proven expertise in developing, designing, and executing customer advocacy programs, strategic planning, training, and managing the overall implementation of innovative programs. Unique understanding of the business from the customer's perspective with unwavering commitment to customers. Diverse business management experience in a sales and labs environment. Balance of customer satisfaction with people issues centered on improved business results while creating shareholder value. Results and accountability oriented.

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COMPANY POSITION HELD DATES WORKED

Hp Labs Hewlett Packard (Hp) Labs Director Of Strategic Innovation 1/2010 - 1/2013
Stanford University Gsb Executive Mba 1/2010 - 1/2010
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