Description
Information Technology Professional Hardware, Printer, & Network Support Project Management Client Relations * IT professional with twenty years of experience installing, repairing, maintaining, and supporting HP systems, networks, and peripherals for commercial and government clients in dynamic business environments. * Proactive troubleshooter with hands on experience and problem-solver skilled in developing innovative solutions to resolve complex technical issues. * Service-focused team leader adept in scheduling and supervising computer technicians for onsite client projects and training. Broad background in management, service delivery, and customer relations.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Computer Technician | 11/2017 - Present |
| Vernon Computer Source. | Computer Technician | 6/2016 - 11/2017 |
| Self Employed | Computer Technician | 11/2015 - 6/2016 |
| Momentum | Computer Technician | 4/2015 - 11/2015 |
| Mendtronix | Tech Support | 10/2014 - 2/2015 |
| Cigna | Deployment Support Technician | 4/2014 - 6/2014 |
| Compu Com | Helpdesk Technician | 1/2013 - 1/2014 |
| Gemu Valves | Network Administrator | 1/2007 - 5/2012 |
| Amrep Inc. | Help Desk / Server Administrator | 1/2006 - 1/2007 |
| Classic Spectrum Inc. | Computer Technician / Project Manager | 1/1997 - 1/2006 |
| Sherlock Support Group Inc. | Computer Technician | 1/1992 - 1/1997 |
| Warehouse Manager And High School/Middle School Wrestling Coach. | Restaurant Manager/Bartender | 1/1992 - 1/1992 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Southern Tech University | Computer Engineering | 2004 | Bachelor Degree |
| Dekalb College | Transferred to southern | 2003 | Bachelor Degree |
| Georgia State University | Windows NT Networking | 2001 | Bachelor Degree |
Accomplishments
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