Description
Seasoned IT Professional with more than 6 years of global experience in techno - functional & business roles across various domains. Exceptional in handling teams in Offshore and Onsite model with good communication skills to ensure seamless service delivery. Driven to identify and implement new solutions that align with business strategy. A quick learner who believes in adapting technology solutions to get better results within different teams. Business Analyst - Scrum Master Moodys Investor Service Sept 2018 - Dec 2018 * Refined user stories written by Lead BA for credit rating BPM platform. * Created test cases, performed end to end testing and facilitated UAT testing with business users. * Maintained and monitored error log for all issues identified using Service First. * Created an error repository and managed the testing process with the QA team. * Protected scrum team from external and internal impediments, provided conflict resolution to maintain focus on the backlog. * Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction. * Assisted the Application Developer to construct a Backlog Allocation that included Project Schedules, Requirements tracking, and Meeting minutes. * Communicated effectively across company contacts and partners, also internal team about the project requirements schedules and launches. * Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility. * Educated and enforced Scrum Methodology and Agile Principles. Business Analyst - Project Manager