disease management programs with extensive medical knowledge * Sound decision making with critical thinking proficiency * Cultural awareness and sensitivity * Strategic Planning & Execution * Budgeting & Fiscal Management * Culture Development & Refinement * Health System Optimization * Revenue & Growth Planning * Contract & Physician Negotiations Administrative Efficiency * Team Building & Motivation * Conflicts/ Issue Analysis & Resolution CEO/ Hana Care Rehab Outpatient Clinic, Jacksonville FL 03/2015- 1/2019 Provided leadership and change management for existing outpatient clinic providing Physical and Occupational Therapy services.to promote a reputation for quality, innovation, and clinical excellence. Shaped the strategic direction, controlled the budget, and built a top-performing team, Pioneered and directed the effort to transform Hana Care to be one of the trusted clinics by Drs and patients in Northeast FL * Developed a culture of trust and open lines of communication for patients, Therapist, and physicians daily. * Initiated, launched, and performed holistic treatment modalities and approaches taping, scraping, ETPS. etc. * Functioned as Ethics & Compliance Officer minimized risk by developing policies, procedures, and ensuring full compliance with federal and state regulations. * Improved Clinic operation with introducing EMR, E-billing, E-Referral as well as increased Hana care digital footprint on multiple media outlet as well as designing and launching website. * Trained the teams to deliver measurable performance improvements: enhanced patient satisfaction from 25% to 90% for outpatient Therapy. Occupational Therapist Home Health
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